How Convenient, Episode 10: Lessons on Loyalty

The most valuable consumer for any convenience retailer or CPG Brand is, above all else, loyal.

Recent digital transformations and changes in consumer behavior have prompted brands and retailers to embrace new ways of engaging customers and measuring the success of their customer loyalty programs.

On this week's episode of How Convenient, Greg Crow is joined by Koupon's Chief Revenue Officer Dustin Kuk for a conversation on driving loyalty activation, delivering valuable promotions and combating the hurdles of developing a successful digital strategy.

Give this episode a quick listen and subscribe to the full season using the following web player or links. If you have any comments, questions or would like to learn more, contact us below.
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